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Genie Computing Ltd was
established in 2002 by two of the current Directors Ryan
Francis & Daryl Hickman and is now South Wales’ Premier
Family Computer Centre. After
experiencing a high growth rate the business opened its
first premises in Tonyrefail, near the Rhondda Valleys,
in April 2004, and in April 2005 it acquired another
unit increasing office and workshop space, along with
being able to boost the sales area. After further
realising the potential of its trusted business model,
during July 2006 the company expanded to gain another
retail premises, this time on the high street in nearby
Pontypridd. And in November 2006 it opened another
retail unit on Coedcae Lane, Pontyclun.
The success of the
company can largely be attributed to its ability to
provide and maintain a strategic balance between its
core business units and the retention of its strong
customer base. |
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The Company’s values are
simple, growth and entrepreneurial spirit are
deep-rooted, and to nurture these it needs to be one
hundred per cent customer centric. That’s why throughout
2005 the company motto was: "Our Business is People not
PCs". In 2006 after new store openings the company
re-engineered its vision to become “A Revolution in
Computer Stores” and remain true to its innovation of
service and market position ahead of competitors. |
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“We
believe home computing should be accessible to everyone
and, as a result, we are dedicated to providing a
first-class service and after-sales alongside our
emphasis on low prices”. |
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Genie
Computing is proud to be a member of the PC Association, a trade
association of companies active in all parts of the computer
marketplace. Our activities are monitored by the Association and we
conform to the Association’s Code of Practice. We are
a licensed AMD Reseller and are enrolled on the AMD Solution Provider
Program, giving us the best product training and resources. We are
also members of the Microsoft Partner Program, ensuring we achieve the
highest level of customer satisfaction.
During 2005 we became an ASUS Advantage Member, enabling us to
provide our customers with the optimum level of information on
our ASUS products. As of March 2006 Genie Computing is a
member of the National Association of Specialist Computer
Retailers (NASCR), which consists of the best in independent
computer retail in the UK, bound by a strict Code of Ethics and
Code of Practice. |
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As well as providing the
local area with affordable yet high quality computers, we recognise the
interdependence between our business and the community in which we
operate. Whether it be a cash donation or lending our skills or time,
helping the local community is a highly motivational experience for us.
It is because of this we have been involved in projects with primary
schools, community organisations, rugby clubs and supporting local
objectives. We are always interested in how we can be of benefit to our
community and will give serious consideration to most projects. |
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